Contact Us

Contact Ridstar: We're Here to Help You

At Ridstar, our relationship with you doesn't end when your adventure begins. We're here to ensure your journey is seamless, from the moment you consider a Ridstar e-bike to every mile you explore thereafter. Please find the best way to reach us below.

Get in Touch
We value every query, piece of feedback, and story you share. Our team is dedicated to providing you with timely and helpful support.

General Inquiries & Support:
For questions about our products, availability, technical specifications, or for support with an order purchased directly from Ridstar.net, please contact our main support team.

Email: Support@ridstarsport.com

Warranty Support for Non-Direct Purchases:
For warranty of electric bicycles not purchased from this website, please contact the following email

Email: RidStarSport@gmail.com 

Notice: For warranty, please contact the shop where you bought the bike, unless you bought it from ridstar.net.

We Value Your Voice
Your experiences and feedback are crucial to us. They help us innovate, improve, and continue building the durable, adventure-ready e-bikes you love. Don’t hesitate to reach out—we’re listening.

The Ridstar Team